Baje12's Privacy Policy — Our commitment to keeping your information safe

Baje12 (referred to as "we" or "the platform") takes the privacy of its users seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

This Policy applies to baje12's website, mobile app, and all digital services. By creating an account, logging in, or using our services, you are considered to have accepted this Privacy Policy. We recommend reading it carefully before registering.

Baje12's Privacy Policy is built in line with international data protection standards. Our goal is simple — to ensure your personal information remains completely secure whenever you use our platform.

When you create an account or use our services on baje12, we collect certain information. Without this data, we cannot provide a safe and quality experience. We only collect what is genuinely necessary.

A) Registration Information

• Full name, username, and password
• Date of birth (for age verification)
• Email address and mobile number
• Residential address and country

B) Identity Verification (KYC) Information

• Copy of national ID or passport
• Selfie or live verification photo
• Proof of address (utility bill or bank statement)

C) Transaction Information

• Deposit and withdrawal history
• Payment method type (Mobile Banking, Nagad, Rocket, etc.)
• Wallet number or bank account details (partially masked)

D) Technical Information

• IP address and device type
• Browser and operating system information
• Login time, session information & cookies data
• Gaming history and platform usage patterns

Baje12 uses your personal information only for specific, defined purposes. We never collect unnecessary data, and we never use collected data beyond its approved purpose.

• For creating and managing your account and ensuring its security.
• For KYC verification and age confirmation.
• To process deposits, withdrawals, and payments.
• To prevent fraud, money laundering, and illegal activity.
• To provide customer service and support.
• To send bonuses, promotions, and personalized offers (with your consent).
• To meet legal obligations and fulfill regulatory requirements.
• To analyze data for platform enhancement and the development of new features.

Baje12 uses the latest technology to protect your privacy. Our security framework meets international standards and is regularly audited by independent experts.

• 256-bit SSL Encryption: All data transfers occur through encrypted channels.
• Firewall Protection: Multi-layer firewall to prevent unauthorized access.
• Data Masking: Payment information is always stored in masked form.
• Two-Factor Authentication: An extra layer of security at login.
• Regular Backups: Regular secure backups to protect against data loss.
• Restricted access: Only authorized staff can access your information.

Your data is generally retained for the duration of your active account and for up to 5 years after closure in accordance with regulatory requirements. It is then securely deleted.

Baje12 does not sell your personal information. In certain limited circumstances, data may be shared — and in all such cases, we maintain full transparency.

• Payment Processors: Minimal information is shared with payment services such as Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• KYC Partner: Information may be sent to authorized verification agencies for identity verification purposes.
• Legal Authorities: Data sharing is mandatory when required by a court order or a valid request from a regulatory authority.
• Anti-Fraud System: Limited information may be shared with specialized security partners for fraud prevention purposes.

In all of the above cases, we share only the minimum information necessary and ensure that third parties comply with our privacy standards.

Baje12's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Type:

• Essential Cookies: Required for login sessions, security & core functionality. Disabling these may cause the site to not work properly.
• Performance Cookies: To understand which parts of the site are used most — fully anonymous.
• Functional Cookies: For language preferences, theme settings, and personalization.
• Analytics Cookies: Usage pattern analysis for platform improvement.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

As a baje12 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

To exercise any of the rights above, please contact our support team. Requests are typically processed within 7–14 business days following identity verification.

Baje12 strictly does not serve anyone under the age of 18. Our platform is in no way directed at minors.

• Age verification is mandatory at the time of registration.
• Date of birth is verified as part of the KYC process.
• Any user found to be under 18 will have their account immediately closed.
• No information from minors is knowingly collected.

If you are aware of a minor using baje12, please notify our support team immediately.

Baje12 reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• For significant changes, notifications will be sent via email or through the platform.
• The date of each update will be clearly shown at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you object to any changes, you always have the option to close your account.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated support team. We are available 24/7 to assist you.

After receiving your complaint, we will get in touch within 7 business days and work to resolve the matter promptly. Your satisfaction is our priority.